Effective public service delivery through innovative governance knowledge exchange
Effective public service delivery through innovative governance knowledge exchange
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Transparency and Accountability

Transparency and accountability are the main constituents of good governance, while good governance is a pre-condition to achieving human development which is the main concern or mission and the ultimate goal for all states' programmes and activities.

Transparency and accountability are interrelated concepts and mutually reinforcing. Without transparency there couldn't be any accountability. Unless there is accountability, transparency would be of no value. The existence of both conditions contributes to an effective, efficient and equitable management in public and private institutions.


In order to achieve a more efficient and more equitable form of management, most governments in developing countries are conducting sweeping reforms of their bureaucracies. Reform of state institutions so that they become more efficient, accountable and transparent is a cornerstone of good governance. Developing democratic and accountable institutions (including political parties, free trade unions and the media) are critical. Support to emerging private and civil society organisations, particularly to develop management capacities and accountability, are priorities.

The Governance Knowledge Centre (GKC) showcases up-to-date pertinent governance related news, good and innovative practices and facilitates stakeholder engagement to create collaborative knowledge on issues of public service delivery through a thematic expert led e-forum, solution exchange between experts and registered GKC users and related events and announcements.

Good governance practices that have installed transparency and accountability in administration are:
  • Public Records of Operations and Finance
  • Human Resource Management System
  • Crime and Criminal Tracking Network System
  • Integrated Workflow and Document Management System
Best Practices on transparency and accountability