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Electronic Delivery of Public Services
The Government of India is considering to eliminate manual interface by mandating delivery of services in electronic mode through an “Electronic Delivery of Public Service Act”.

Government is planning an electronic delivery of service act as per the minutes of meeting of apex committee of national e-governance act (NeGP) which met on July 16.

The committee which met at Vigyan Bhawan in New Delhi under the chairmanship of Cabinet Secretary, K M Chandrasekhar has decided that a draft for, “Electronic Delivery of Public Service Act” may be prepared by  Department of Information Technology (DIT) for consideration of appropriate authority.

 The enablers of such an act already exist under section 4(1) of the Right to Information (RTI) Act, the Information Technology Act 2000 and recommendations of Administrative Reforms Commission (ARC). The government is also considering eliminating manual interface by mandating delivery of services in electronic mode from a cut-off date. The increase in tele-density and broadband penetration will help to further push the same by providing requisite environment.

The meeting which was held on July 16, was also attended by Nandan Nilekani, Chairman, UIDAI; Sam Pitroda, Advisor to Prime Minister on Public Information Infrastructure & Innovations; Kiran Karnik, former President Nasscom; Som Mittal, President, Nasscom

 

 

Source: Governance Now