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Railways to launch e-Commerce platform
The single window commercial portal will integrate a wide gamut of commercial activities including augmentation of e-Ticketing services in order to cater to the increased passenger traffic.

New Delhi: In a move to enhance passenger convenience and ensure hassle-free ticket booking, the Ministry of Railways is developing a ‘Single Window Commercial Portal’ which is envisaged as an e-Commerce platform integrating a wide gamut of commercial activities.

To develop a Single Window Commercial Portal has been a well deliberated decision taken more than two years ago and is aimed to augment the e-ticketing services in addition to other activities under the single window e-Commerce platform, an official statement said.

Such options already exist in aviation sector where there are stand alone ticketing portals as well as parent platforms where travellers can subscribe to other Value added services offered by the carriers.

Once operationalised,the additional portal services of Railways will supplement the existing services so as to cater to the increased passenger traffic as well as the demand for e-Ticketing given its flexibility, the statement added.

Constant innovation, process improvements and use of contemporary technology has been a conscious step of Indian Railways towards increasing the ease of ticketing in general and e-Ticketing in particular.

The Ministry of Railways has recently taken several measures in this direction, which include liberalized norms such as acceptance of more number of ID-proofs and extension of e-Booking facility 24X7 (except for one hour down time which is mandated for maintenance), an official statement said.

 

Source: Press Trust of India