Effective public service delivery through innovative governance knowledge exchange
Effective public service delivery through innovative governance knowledge exchange
E-governance in Jharkhand's municipal corporations
As a part of reforms under the Jawaharlal Nehru National Urban Renewable Mission(JNNURM), the state government has sanctioned Rs 23 crore to use e-governance systems in revamping all three municipal corporations - Ranchi, Jamshedpur and Dhanbad.

Ranchi: Issuance of birth or death certificates, filling of property tax and payment of utility bills will soon be matters of seconds at the municipal corporations in Jharkhand.

In pursuance of the reforms mooted under the Jawaharlal Nehru National Urban Renewable Mission (JNNURM), the state government has decided to implement the system of e-Governance at all the three municipal corporations— Ranchi, Jamshedpur and Dhanbad.

Presently, people have to wait for hours or even days to get various certificates or payment of utility bills at the corporations’ office. They even have to pay extra amount to utilise the services which the corporations were supposed to offer in a jiffy.

The Centre has sanctioned Rs 23 crore for the purpose of putting entire work of the corporations online. Once the new system becomes operational, people will have the liberty of filing their tax related to services offered by the corporations online.

Urban Development Secretary PK Jajoria, who recently made a presentation before the JNNURM officials in New Delhi to bag the fund, said that the project would be completed in the next one year.

“The Centre has allotted the fund under the National Mission Mode Project on e-Governance, a component of the JNNURM,” he added.

The pilot project of the e-Governance in Municipal Corporation will start at Dhanbad.

Jamshedpur Municipal Corporation was dropped from the pilot project list due to some technical reasons. Ranchi Municipal Corporation will be the last to be integrated with the e-Governance mode, as it has already undertaken preparation of database for the new system.

Jaroria said that the Greater Ranchi Development Authority (GRDA) has been made the nodal agency to prepare the State-level data centre in consultation with municipal corporations and other civic bodies.

“A common software is also being developed, which can be linked with other corporations and urban bodies in later stages,” he said.

Officials said that the people could also keep track on the progress of their grievance or disposal of their files just at the click of the mouse sitting at their homes.

Registration of birth or death, application for water connection, approval of building maps, procurement and monitoring of projects, tender of works, issuance of licenses and identification of servicemen will be offered online in the first phase, set to complete by the year-end.

Source: iGovernment