Effective public service delivery through innovative governance knowledge exchange
Effective public service delivery through innovative governance knowledge exchange
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The PM Awards for Excellence in Public Administration for the year 2009-10 was presented to five innovative initiatives to acknowlege, recognise and reward the extraordinary work done by officials in strengthening public administration.
Bringing together the Commonwealth countries, this event would explore innovative alternative models of public policy and public administration with regard to the dynamic and volatile changes taking place in the international environment today.
The Commission has recommended government bodies to follow the Sevottam framework to improve the quality of public service delivery. It stresses on citizen engagement, redressal of public grievances and improving service delivery.
The Prime Ministers’ Awards for Excellence in Public Administration were conferred on seven good governance initiatives on the occasion of the Civil Services Day held on 21st April, 2013.
On the occasion of the fifth Civil Service Day, government officials were honoured with the Prime Minister's Award for Excellence in Public Administration. Nine initiatives in three categories - individual, group and organization gained recognition
Acknowledging that public servants today are at the helm of complex challenges of administration, this report proposes reforms in processes of civil service recruitment, training, promotion and posting strategies so as to foster a drive to deliver.
MPOnline is a public-private partnership model that has contributed significantly to improve the delivery of public services in Madhya Pradesh and promote effective governance using ICT as a tool.
Citizen Centric Administration – The Heart Of Governance and the Recommendations Agreed to by the Group of Ministers
The process of public procurement provides multiple opportunities for diversion of public funds for private gain. Therefore, it is crucial to create spaces for citizen engagement at various stages of the procurement process and induce transparency.
Arguing in favour of a poor woman's 'right to dignity', this paper stresses on the need to ensure the provision of clean public toilet facilities for women belonging to the lower economic strata of society.

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Panel of Experts
The GKC works in collaboration with a panel of governance experts who reign from a range of the foremost government bodies, research institutions and civil society organizations.

List of experts