Effective public service delivery through innovative governance knowledge exchange
Effective public service delivery through innovative governance knowledge exchange
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The Right to Information (RTI) logo depicts a sheet of paper with information on it and the public authority providing the information while the RTI portal is a one stop knowledge bank for information seekers, information providers and researchers.
The Election Commission of India has launched a new SMS based electoral enquiry system in Arunachal Pradesh. The voter has to SMS the elector’s photo ID number to obtain relevant information.
The report provides an overview of the industry for the year 2009-2010 along with new initiatives being adopted.
The objective of the ICE project is to optimize and standard the business processes to enable availability of information on real time basis; and eliminate duplication of activities to increase efficiency and transparency.
Tamil Nadu’s Department of Agriculture has successfully created an internet based information network for 80 lakh farmers in the state.
The portal will work as a ‘one-stop shop’ where citizens can perform transactions, ask for certificates and obtain information on state schemes. It will make state services easily accessible and ensure reliability and transparency of information.
The RTI checks corruption,abuse of power and mismanagement among public bodies by ensuring constructive engagement between public authorities and citizens through the disclosure of information. This makes it an important social accountability tool.
This case study discusses the efforts of Indian civil society, which has not only been instrumental in drafting the Right to Information (RTI) Act but also taken up the role of watchdog in so far as implementation of the Act is concerned.
Real-time Train Information System (RTIS), accessible through Internet and SMS, will provide passengers with accurate information regarding location, timing, nearest approaching/crossed station and the speed off the train.
The government of Madhya Pradesh is planning to roll out a scheme that will allow consumers to receive information through SMS on availability of commodities at fair price shops in their areas.

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Panel of Experts
The GKC works in collaboration with a panel of governance experts who reign from a range of the foremost government bodies, research institutions and civil society organizations.

List of experts