Effective public service delivery through innovative governance knowledge exchange
Effective public service delivery through innovative governance knowledge exchange
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Case Information System for Delhi High Court
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Delhi high court
Delhi high court
The COURTIS Division and NIC facilitated the management of cases at the Delhi High Court with the aim of bringing more transparency, accountability and information access through computerization of the whole case information system of the court.

Prior to the implementation, there was mismanagement of maintenance of case records and lack or co-ordination prevailed among the lawyers, lower level bureaucracy and judges. As a result, there was no speedy disposal of cases. In addition, the litigants were not able to seek information related to the case leading to corrupt practices, inefficiency and lack of accountability. Computerization of the whole process of maintaining the case records has helped to meet the court and litigant�s requirements by making it more transparent, easily accessible and user friendly. All major information concerning any case of Delhi High Court, application forms and documents related to judicial procedures were made available on the website (http://delhihighcourt.nic.in). Challenges faced are streamlining documentation, as many tasks are manually managed even today; trained and skilled manpower to provide information and regulate transparency to computerization for its users.

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