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Under this initiative, basic civic services were provided to the citizens; parks and roads were constructed, and improvements were undertaken in the water supply and drainage system.
In addition, new building rules were devised for rainwater harvesting; waste water recycling and efficient solid waste management was established.
The Kolkata Municipal Corporation (KMC) has operated a huge variety of services and activities for its citizens through the usage of ICT tools and achieved speed access of delivery system with greater transparency and accountability.