Effective public service delivery through innovative governance knowledge exchange
Effective public service delivery through innovative governance knowledge exchange
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Nai Disha: Electronic Delivery of Integrated Services of Haryana to All
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The project Nai-Disha is a Information Technology (IT) driven electronic interface between the government and the citizens that facilitates the general public to receive effective services on time.

This project offers a wide spectrum of services of departments such as the Public Health and Engineering Department, City Corporations/Municipal offices, Road Transport, Registration and Stamps, Revenue, Social Empowerment, and District Administration. These services include issue of various certificates, driving license, vehicle registration, birth and death certificates, passport, arms license and revenue stamps. It has increased the level of efficiency and enabled citizens to be part of the government functioning directly. The provision of providing services from all departments at a single place without the involvement of intermediaries has helped in saving time and effort for citizens. The applicants can also be updated and seek information related to applications online without any hassle. With good infrastructure and human resource support, the nai-disha centres have been instrumental in providing swift and efficient services to the citizens at a minimal cost.

It has increased the level of efficiency and enabled citizens to be part of the government functioning directly. The provision of providing services from all departments at a single place without the involvement of intermediaries has helped in saving time and effort for citizens. The applicants can also be updated and seek information related to applications online without any hassle. With good infrastructure and human resource support, the nai-disha centres have been instrumental in providing swift and efficient services to the citizens at a minimal cost.

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