Effective public service delivery through innovative governance knowledge exchange
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Reproductive Child Health Service in Urban Slum, Assam; Public Private Partnership for delivery of Reproductive Child Health services in Urban Slum in Guwahati, Assam
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The Reproductive and Child Health (RCH) care program implemented in urban slum locations in Guwahati has been regarded as one of the most practical and successful model for health service delivery for urban poor.

The RCH Guwahati program initiated in 2002 was launched in partnership mode to provide basic health and reproductive services to poor urban women and their children in and around Guwahati city in Assam. The main thrust of the program envisaged under the State Action Plan of the European Commission was designed to address gaps in service delivery by providing outreach services to improve maternal and child health in slum areas where public health service delivery is extremely weak. The programme has addressed issues related to family planning, facilitated the role of State Health department in providing RCH services with partners through PPP model and provided health services at minimal or free of cost. There has also been an increase in the accountability of service providers to the beneficiaries and in the speed of service delivery. As a result, the Guwahati RCH Model is sited as an example of successful Public-private sector partnership for delivery of basic health services to the common man.

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