Effective public service delivery through innovative governance knowledge exchange
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Hospital Management Information System, Gujarat
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Source: OneWorld Foundation India
Source: OneWorld Foundation India
The Government of Gujarat (GoG) launched the Hospital Management Information System (HMIS) in 2006 for streamlining the day to day operations and enabling real-time monitoring of government hospitals across the state.

The HMIS has been envisaged to help health administrators in Gujarat to exercise an enhanced monitoring control over the functioning of government hospitals by using decision support indicators, to assist doctors and medical staff to improve health services with readily reference patient records and a work flow enabled less-paper process and to provide efficient and timely treatment to patients through automatic alerts during patient treatment cycle.

Prior to the HMIS, the absence of a coherent management system made the monitoring of diversely located hospitals difficult. Senior level officials were unable to keep adequate track on usage of funds and to record development on various health indicators of the state. At the same time, hospitals were facing day to day operational challenges and inefficiency in patient handling services resulting in wastage of time, manpower and money and a non-transparent and unaccountable working environment.

Through the efforts of the Commissionerate of Health & Family Welfare and Medical Education, the Health & Family Welfare and Medical Education Department of GoG and Tata Consultancy Services Ltd., government hospital processes in Gujarat were re-engineered. This process of re-engineering included the creation of a system of online registration, simplification of diagnostic process through single sample collection, setting up of standardized administrative formats, setting up online inventory management, adoption of standardized biomedical waste management and the proper management and allocation of human resources under the HMIS. HMIS began as a pilot in four hospitals in 2006, by March 2008 the new system became live in all 30 government hospitals across the state.

With the HMIS, the loopholes in the operations of government hospitals throughout Gujarat are sought to be addressed. HMIS has enabled the provision of better care to patients by automating all the major functional areas of government hospitals. It is also facilitating the monitoring of pre-defined health indicators by generating periodic reports for the hospital management as well as state level administrators.

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